NGFT CRM Implementation

Project Description: Project to implement Salesforce CRM – started in Jan 2020 and scheduled to go live near end of 2021, additional releases expected to go into 2022

Project Purpose/Business Need: Replaces Griffin with Salesforce CRM with advancement functionality customized for UChicago by implementation partner UC Innovation

Project Scope: ARD administers Griffin and will continue with the new Salesforce system; implementation includes Salesforce, UCI ascend, and several other 3rd party products/services

IT Partners Impacted by Project: The NGFT program requires ~full-time support by the ITS team that supported Griffin, led by Will Eschleman and ~20% of Abdul for various architecture components, and some (<10%) from other ITS departments

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Posted on

June 12, 2020

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